Outlook Web Access - Red X in Body Section

OWA and IE7 - Red X in Body section

Unable to compose/reply a message when accessing Outlook Web Access; however, this is not an issue using other browsers (including IE6). You will also see a red square with an “X” in it when try to compose a new message.

The reason for this issue is due to security - where IE7 do not accept ActiveX and MIME. How to solve it?

The Solution:
1. In OWA, click on the "options" in the left Task Pane.

2. Under “E-mail Security” and Click Install or Upgrade the S/MIME Control. This will download a new add-on.

3. Click “RUN” when asked about the Microsoft Outlook Web Access S/MIME install and security warning.

4. Close and RESTART IE7